CLOUD AND ENTERPRISE SURVEY PLATFORM
Automated multi-channel surveys capturing the Voice Of The Customer®
Real-time automated customer satisfaction surveys across all your customer contact points, because one size rarely fits all. This means factual data collection, so you can respond to your customers’ requirements quickly and effectively.
Customer Satisfaction Surveys
VIRTUATel’s automated multichannel customer satisfaction surveys operate worldwide and work via phone, online, SMS or kiosk, capturing feedback for you on whichever touch-point your customer prefers.
Real Time Feedback
Why does real-time feedback matter? Because access to accurate and timely data means you can make quick and effective decisions. And that means a happy and satisfied customer
VOC – Voice Of The Customer®
We believe so strongly in the Voice of the Customer® we trademarked it! When you see that, you know you’re working with a partner that hears you, and your customers, loud and clear.